Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash and Nagad transfers, and keep your wallet secure. Everything we gather stays tied to account operation and platform access.

Account data onlyLocal payment detailsDevice access logsSupport recordsNo third-party sale
ngd88 How We Handle Your Account Information
DATA HANDLING

Our Privacy Practices

We built our privacy approach around account security and payment protection. Your bKash, Nagad and Rocket transaction details stay encrypted, session logs track access for fraud prevention, and you control what happens to your data through support requests or account closure.

Payment Security

We encrypt your bKash, Nagad and Rocket payment details during deposit and withdrawal processing. Your wallet credentials never touch our servers — we only receive transaction references from the payment provider to confirm your transfer and credit your account balance.

Session Tracking

We log your device type, IP address and session timestamps to protect your account from unauthorized login attempts.

Cookie Use

We use cookies to keep you logged in across sessions, remember your language preference, and track which games you open most often so we can improve the lobby layout.

Your Rights

You can request a copy of the data we hold, ask us to correct outdated details, or close your account and delete your records entirely.

CONTACT US

Reach Our Privacy Team

If you have questions about what we collect, want to review your account data, or need to update your details, our support team is ready to help. Reach us through live chat for quick responses, email for detailed requests, or messaging apps for account verification questions.

Live Chat Open the chat panel in your account dashboard or from any lobby page. Our team typically responds within minutes and can walk you through data requests, account changes, or privacy questions in real time.
Email Support Send your privacy inquiry or data request to our support address. Include your account phone number so we can verify your identity and respond with the details you need about what we hold or how to update it.
Messaging Apps Contact us through WhatsApp or Telegram for account-related privacy questions. These channels work well for confirming payment details, verifying device access, or requesting account deletion when you're ready to close your profile.

Privacy Policy Questions

We collect your phone number for account access, payment details when you deposit via bKash, Nagad or Rocket, and basic device data like IP address and browser type to secure your session and prevent fraud.

No, we do not sell or share your bKash, Nagad or Rocket details with marketing agencies or unrelated third parties. Payment data stays between you, the wallet provider, and our secure payment processing system for verification only.

We retain account records for compliance and fraud prevention purposes, typically for a period defined by regional regulations. If your account stays inactive, we delete non-essential data according to our standard retention schedule. Contact support to request early deletion.

Yes, contact our support team through live chat or email with your phone number and account details. We'll provide a summary of the data we hold, including payment logs, session history, and any support tickets linked to your profile.

Log into your account dashboard, open the profile section, and edit your phone number or add a new bKash, Nagad or Rocket wallet. If you need help verifying the change, reach out to support and they'll guide you through the process.

When you request account closure, we delete your profile details, wallet references, and session logs after completing any pending withdrawals and resolving open support cases. Some records may be retained briefly for regulatory compliance, then removed according to our policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.