Reference

Legal Framework Regional Access

We run ngd88 as a digital casino platform for visitors in eligible regions. Access depends on local law where you open your account.

Region-dependent accessAccount & wallet policybKash, Nagad, Rocket integrationPlatform usage termsData handling outline
ngd88 Legal Framework Regional Access
DATA & SECURITY

How We Handle Your Information

We collect account data to verify identity, process deposits and withdrawals, and maintain platform security. Personal information includes your mobile number, payment-method details, and transaction history. We store this data securely and never share it with third parties except where required by law or to complete a payment instruction you initiated.

Account Data Collection

We record your mobile number, wallet account for bKash, Nagad or Rocket, and transaction timestamps to verify deposits and clear withdrawals. This data stays within our system and supports fraud prevention.

Cookie & Session Use

The platform uses session cookies to keep you logged in and functional cookies to remember language preference and device type. We do not use third-party tracking cookies for advertising purposes.

Data Retention Period

We retain account records for five years after your last login to comply with audit requirements and resolve disputes. After that period, personal data is deleted unless local law mandates longer retention.

Access & Deletion Rights

You can request a copy of your account data or ask us to delete your information by contacting support. We process deletion requests within 30 days, subject to legal obligations and pending withdrawals.

POLICY CONTACT

Legal & Account Inquiries

If you have questions about account eligibility, regional access, payment-method legality, or how our terms apply to your situation, reach us through live chat or email. Our team can clarify policy details, explain verification steps, and guide you through account-closure requests if needed.

Live Chat Open the chat widget on any page for instant policy and account questions. Our team answers queries about regional access, wallet verification, and terms compliance in real time.
Email Support Send detailed policy questions or account-closure requests to our support email. We respond within 24 hours with the information you need or the next steps for your request.
FAQ Archive Browse our frequently asked questions below for quick answers on legal topics, account rules, wallet handling, and data practices. Most common policy queries are covered there.

Legal & Policy Questions

Access depends on local law and eligible regions. Bangladesh visitors should confirm that online casino and sportsbook services are permitted in their area before opening an account or depositing via bKash, Nagad or Rocket.

If local law prohibits online gambling, you must not register or use the platform. We reserve the right to close accounts originating from restricted jurisdictions and may withhold withdrawals pending verification of legal eligibility.

We ask for your mobile number and wallet account details when you deposit via bKash, Nagad or Rocket. Withdrawals trigger an identity check: you confirm your payment method and we match it against the deposit record before releasing funds.

We store your mobile number, wallet details, transaction history, and IP address to process payments and prevent fraud. Records are kept for five years after your last login, then deleted unless law requires longer retention.

Yes. Contact support by email or live chat to request account closure and data deletion. We process the request within 30 days, subject to any pending withdrawals or legal obligations that require us to keep records.

Reach our support team via live chat or email with your account number and a description of the issue. We review disputes within 48 hours and provide a written response outlining resolution steps or next actions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.